If you forget your password, use the Contact Us to request us to send you a new one (provide your entry number if you remember it). The old password is stored encrypted and cannot be decrypted so we cannot tell you what it was.After receiving a new password, use the "Password reset section" to change it to a choice of your own.
The password you select must contain 8 or more characters, and must include at least one character from three of the following four groups: UPPER CASE alpha characters, lower case alpha characters, numbers, and special characters, in any order. The special characters are any other characters you can enter using the keyboard or the keyboard plus the shift key. If you have to press any other combination of keys to enter the character, it can't be part of your password. HINT: An example of a valid password might be: ^3fRY-<0 (Random generated! Changes with page refresh.)
YOUR NEW Password: RETYPE YOUR NEW Password: